Supreme Bot and Ticket Tool are both Discord ticket-management bots. The main differences: Supreme Bot bundles standalone application forms, member verification and giveaways into every tier at no extra cost, includes AI auto-replies from the Premium tier (€4.99/server/month), and is EU-hosted (Hetzner, Germany) with a GDPR data-processing agreement. Ticket Tool is priced per feature tier ($0 / $5 / $12 per server/month) with AI, API access and unlimited retention reserved for its $12 Pro tier, and does not state a hosting region or GDPR posture on its site.
Checked August 2026 against https://ticket-tool.app/pricing, https://ticket-tool.app/features. Prices as published by each vendor, not converted.
| Capability | Supreme Bot | Ticket Tool |
|---|---|---|
| Free tier price | €0 / server / forever | $0 / server / forever |
| Entry paid tier | €4.99 / server / month (Premium) | $5 / server / month (Community) |
| Top single-server tier | €9.99 / server / month (White-label) | $12 / server / month (Pro) |
| Ticket panels (free) | 1 | 3 |
| Ticket panels (paid) | Up to 50 (Premium) | Unlimited (Community+) |
| Transcript retention (free) | 30 days | 30 days |
| Transcript retention (paid) | Unlimited (Premium) | 12 months (Community) · unlimited (Pro) |
| Standalone application forms | Yes, all tiers — up to 50 forms / 50 questions on Premium, approve/deny workflow | Ticket intake fields (dropdowns/priority) only — no separate application/approval module found |
| Member verification | Button or math captcha + account-age gate, all tiers | Not listed as a feature on their site |
| Giveaways | Unlimited, all tiers (role-gated, scheduled end, re-roll) | Not listed as a feature on their site |
| AI features | AI-drafted first-response suggestions, Premium tier, human-in-the-loop, EU AI Act Art. 50 disclosure | AI ticket assist (draft replies/summaries) + AI flow nodes, Pro tier only, 5M tokens/month included |
| Public REST API | Included from Premium (€4.99/mo) | Included from Pro ($12/mo) |
| Webhooks | 20 HMAC-signed integrations, Premium | 10 webhook nodes (Community) · unlimited (Pro) |
| White-label custom bot | €9.99 / server / month (own Discord token, own brand) | Enterprise tier only — custom pricing |
| Multi-server / agency plan | Agency 5: €19.99/mo · Agency 10: €39.99/mo | Team: $25/mo for 3 servers (+$8/extra server) |
| EU hosting / GDPR | Hetzner (Germany), GDPR-native, DPA available, self-service export/delete | Not stated on their site |
Yes. Supreme Bot covers the same core job — button-panel ticket creation, staff claim/escalation, and transcripts — and adds application forms, verification and giveaways in the same subscription, which Ticket Tool prices or scopes differently (see the table above).
Ticket Tool's Free and Community ($5/server/month) tiers are cheaper entry points if you only need tickets. Supreme Bot's Premium (€4.99/server/month) includes application forms, verification, giveaways, AI replies and a REST API in the same price — features that on Ticket Tool require the $12/month Pro tier for AI and API access, and do not include standalone applications at any tier.
Ticket Tool's ticket panels support intake fields (text, dropdowns, priority) attached to a ticket, but we found no separate standalone application/approval workflow on their site as of August 2026 — that is a distinct product category (see our Appy Bot comparison).
Supreme Bot is hosted on Hetzner servers in Germany, offers a Data Processing Agreement, and gives server owners self-service data export and deletion (GDPR Art. 15, 17, 20). Ticket Tool does not state a hosting region or GDPR posture on its public site.